Shipping Policy

Company: Leadwisee Media
Website: https://goonjh.com
Contact: sales@goonjh.com

1. Domestic Shipping

• Free Shipping: All orders shipped within India qualify for free standard delivery.

• Processing Time: Orders are processed within 1–2 business days of receipt.

• Delivery Time: Once shipped, expect delivery in 4–7 business days, depending on your location.

• Order Tracking: You’ll receive a shipping confirmation email with a tracking number as soon as your package leaves our warehouse.

2. International Shipping

• Currently Unavailable: We are not shipping to addresses outside India at this time. We apologize for any inconvenience and hope to offer international delivery in the future.

3. Order Cut-Offs & Holidays

• Cut-Off Time: Orders placed before 2 PM IST on business days will enter processing the same day; orders after will process the next business day.

• Holidays & Peak Seasons: Processing may be delayed during national holidays or major sale periods. Any significant delays will be communicated via email.

4. Address Accuracy

Please ensure your shipping address is complete and accurate. We cannot be responsible for delays or misdeliveries due to incorrect address details. If you need to change your address after placing an order, email sales@goonjh.com immediately.

5. Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the expected delivery window, please contact us at sales@goonjh.com with:

• Your order number

• A brief description of the issue

• Photos of any damaged packaging or product

We’ll investigate promptly and work to resolve the matter.